Privacy Policy

1.1 Personal Information You Provide

When you register for an account, enroll in a course, contact us, or engage with our platform, we may collect personal information including but not limited to: your full name, email address, phone number, date of birth, state/country of residence, payment information (processed securely through third-party providers), educational background, and employment status.

1.2 Automatically Collected Information

When you access our website, our servers automatically record information including your IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and device identifiers. We use cookies and similar tracking technologies to enhance your experience and analyze site usage.

1.3 Learning Data

As part of delivering our educational services, we collect data related to your course progress, assignment submissions, quiz responses, mentor session attendance, and other learning activities. This data is used solely to improve your learning experience and measure educational outcomes.

We use the information we collect for the following purposes:

Account & Course Management

To create and manage your student account, process enrollments, grant access to course materials, track your learning progress, and issue certificates of completion.

Communication

To send you important updates about your enrollment, course schedules, mentorship sessions, platform changes, and respond to your inquiries. With your consent, we may also send promotional content about new courses and educational resources.

Payment Processing

To process subscription payments, one-time course fees, and issue receipts. Payment card data is handled exclusively by our certified payment processors and is never stored on our own servers.

Platform Improvement

To analyze usage patterns, improve course content, enhance platform functionality, conduct internal research, and personalize your learning experience.

Legal Compliance

To comply with applicable laws, respond to legal requests, enforce our terms of service, and protect the rights and safety of OneDir, our users, and the public.

OneDir does not sell your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We engage trusted third-party companies to provide services on our behalf, such as payment processors (e.g., Paystack, Flutterwave), cloud hosting providers, email delivery services, and analytics platforms. These providers are contractually obligated to use your information only to perform services for us.

Mentors and Instructors

Your name, course enrollment, and learning progress may be shared with your assigned mentor or instructor to facilitate personalized guidance and feedback.

Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our platform before your information is transferred and becomes subject to a different privacy policy.

We retain your personal information for as long as your account is active, as necessary to provide our services, and as required to comply with legal obligations. Learning records and certificates may be retained for up to 7 years after course completion to enable future credential verification. You may request deletion of your account and associated data at any time by contacting us at privacy@onedir.academy.

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for all data in transit, secure data storage with access controls, regular security audits, and multi-factor authentication options for accounts. However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. Types of cookies we use include: essential cookies (required for the platform to function), analytics cookies (e.g., to understand how learners navigate the platform), and preference cookies (to remember your settings). You can control your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our platform.

Depending on your location, you may have certain rights regarding your personal information, including:

Access & Portability

The right to request a copy of the personal data we hold about you in a structured, machine-readable format.

Correction

The right to request that we correct inaccurate or incomplete information.

Deletion

The right to request deletion of your personal data, subject to our legal obligations and legitimate business needs.

Opt-Out of Marketing

The right to unsubscribe from promotional communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Our services are intended for individuals who are 16 years of age or older. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe we may have information from or about a child under 16, please contact us at privacy@onedir.academy.

Our platform may contain links to third-party websites, social media platforms, or external resources. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on our website with a revised 'Last Updated' date, and by sending a notification to your registered email address where appropriate. Your continued use of our services after the effective date of any changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: